Support Channels

  • 1 hour ticket response time

  • An Easy–to–Navigate Help Section

  • In the Web Site Control Panel you can find an in–depth Help section offering lots of educational articles and commonly asked questions. They are compiled by our support team of skilled techs. Simply type in your question and our intelligent platform will provide you with the best possible answer.

  • Top quality support service

  • Instructional Videos

  • We have prepared a collection of step–by–step video tutorials that detailedly demonstrate how you can address a common problem connected to your cloud web hosting account. You can find the video tutorials in the Help Center section.

  • Intuitive help center

  • A 1–Hour Ticket Response Time Guarantee

  • We back up all semi–dedicated servers with a 24/7/365 client support service and a sixty–minute ticket response guarantee. Our skilled support engineers will be online for you 24–7–365 to reply to your inquiries and to solve any issue that you could possibly chance upon. Just submit a support request from the Help section and we’ll reply instantly.