A lot of individuals who begin using their 1st web hosting account, or switch companies, often have queries concerning how particular tasks are done or have problems setting up different things, including e-mails, site settings, and so on. That’s why, some companies have compiled documentation with the most common questions and problems in order to help their customers receive info quickly and easily. As a result, the support staff members can devote more time to real problems that certain clients may be facing, since the solution for the smaller things will already be available on the World Wide Web and customers will be able to easily resolve them without having to touch base with the help desk team. Having in-depth documentation is pretty important, especially for new customers without any previous experience whatsoever, since the hosting service entails an enormous amount of features and many individuals can get puzzled about what action to take. A good information repository can both help you execute the procedures that you wish and learn how the hosting service works as a whole.
Extensive Online Documentation in Cloud Web Hosting
Our cloud web hosting plans come with a comprehensive knowledge base where you can find information on all the problems that you may run into and their resolutions. You can become aware of how to set up and manage an electronic mailing list, how to use an .htaccess config file, or how to proceed if the settings of your email client are accurate, but nevertheless you are unable to send emails, for instance. We have tried our very best to be as exhaustive as possible and to cover all possible options in order to save you time and energy and to give you different solutions for any issue. The knowledge base contains educative articles as well – both general ones about the hosting service as a whole, and more specific ones, which will let you in on the functions and features of the Hepsia hosting Control Panel. You can find articles that are dedicated to specific functions and features in every Control Panel section, whilst if you’d like to browse through the complete collection of articles, you can go to the dedicated Help section.
Extensive Online Documentation in Semi-dedicated Servers
The Help section of the Hepsia hosting Control Panel, which comes with our semi-dedicated servers, will permit you to access the thorough online documentation that we’ve compiled for you. The articles include generic info on our services, instructive guides about the various features that you can make use of, as well as troubleshooting guidelines that can help you rectify common problems that you may confront. The topics that we have included encompass practically everything, from elementary things such as how to host a brand new domain in the account, to more intricate ones such as which SSH commands can be executed on the semi-dedicated servers. Articles that are dedicated to the features of a certain Control Panel section will always be available in the right corner of the page that you are on, while the whole article archive is accessible through the all-encompassing Help section.